credit cards accepted by BibliOZ.com
BibliOZ.com now accepts payments by PayPal
BibliOZ.com - the ONLY Out of Print search service we use "BibliOZ is the ONLY Out of Print search service that we advertise in our company stores and on the Angus & Robertson website"
15% discount on all BibliOZ.com orders

Buy this book now and get a 15% discount, when you place an order, by entering this code on the Order Addresses page. Discount Code: 23119

 
100% money back guarantee from BibliOZ.com. Books ordered may be returned for a full refund if they are not as described. Delivery is guaranteed - or your money back. Our staff are available to answer your questions and deal with any problems that arise.
Delivering Quality Service: Balancing Customer Perceptions and Expectations by Valarie A. Zeithaml, A. Parasuraman & Leonard L. Berry
Found It!

Delivering Quality Service: Balancing Customer Perceptions and Expectations

By: Valarie A. Zeithaml, A. Parasuraman & Leonard L. Berry

Show me all available copies of this book

 
What our customers say...

"Excellent service, communication and delivery"

"Easy to use and always find what I want"

BibliOZ.com secure payment
Loading...
New Zealand Book Sellers
Australian Booksellers Association

LAST ITEM HELD MATCHING THIS TITLE STATED:

New York: The Free Press, 1990. Hard Cover. Very Good/Very Good. 8vo - over 7¾" - 9¾" tall.

PREVIOUS BOOKS
The Diet Dilemma by Stanton, Rosemary
From Tobruk to Turkey With the Army of the Nile by Clune, Frank
NEXT BOOKS
The Complete Steel by Arid, C
The Storyteller by Khan, Adib