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Horwitz Grahame Books, Sydney - revised edition ISBN:0725519029, 1985. hardcover, 5¾" x 8½", with dust jacket. AS NEW book in AS NEW unclipped dust jacket. Total Quality Control (TQC) is a unique and highly successful technique that has made Japan the world's industrial leader. Now some Australians are putting TQC to work and finding it is the blueprint for success. This book details TQC methods and techniques, analysing the way in which any enterprise can harness its assets of people, technical skills and investments. Eleven case studies from leading Australian companies are included to document the TQC methods being used.