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Xerox Corporation, Fairport, New York, 1998. hardcover, 6¼" x 9", with illustrated board covers. Book in AS NEW condition. Here is an athology of studies documenting the individual experiences of many different customers in their adoption and use of digital printing techniques. While they are categorized into market segments, each of these solutions apply to problems experienced everywhere documents are created and used. This book itself is an example of a digital document, produced 'on demand'.