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Jossey-Bass Publishers, San Francisco - first edition ISBN:1555421334, 1989. hardcover, 6¼" x 9½:, with dust jacket. Blue lines through four pages - not effecting legibility (paper joins during printing?). AS NEW book in AS NEW unclipped dust jacket. The author shows why so many corporate transformation efforts have failed, explaining how choices of new strategies, new facilities, and new employees can often cause organisations to lose the very distinctiveness that made them successful. And he shows how successful managers nurture the internalized values and abilities that enable an organization to develop new skills and ensure a successful future - without sacrificing past strengths. Examples taken from several industries.