PRINCIPLES OF HOTEL FRONT OFFICE OPERATIONS

By: Sue Baker, Pam Bradley

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PRINCIPLES OF HOTEL FRONT OFFICE OPERATIONS by Sue Baker, Pam Bradley & Jeremy Huyton - adapted by Helen Baroch
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LAST ITEM HELD MATCHING THIS TITLE STATED:

Hospitality Press, Melbourne - first Australian edition, 1996. Large format softcover, 9¾" x 6¾. Previous owner's name writ small on ffep. Book in VERY GOOD condition. Extensively illustrated with b&w tables, drawings and charts; glossary of terms, and index. This book is designed to help students new to the hotel industry explore thoroughly the principles and concepts of front office operations. The chapters follow a typical guest from check-in to check-out with small detours to other areas and departments. Each chapter includes activities at relevant points in the text, and end-of-chapter summary, and review and discussion questions.

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