The One to One Future: Building Relationships One Customer at a Time

By: PEPPERS, Don &

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The One to One Future: Building Relationships One Customer at a Time by PEPPERS, Don &  ROGERS, Martha
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New York: Currency Doubleday, 1993. 441pp. Hard Cover. Very Good/Very Good. 8vo - over 7¾" - 9¾" tall.

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