Making Customers Count: A Guide to Excellence in Customer Care

By: CLUTTERBUCK, David &

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Making Customers Count: A Guide to Excellence in Customer Care by CLUTTERBUCK, David & KERNAGHAN, Susan
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LAST ITEM HELD MATCHING THIS TITLE STATED:

Mercury, 1991. Hardcover. RH corners of feps, title-page & contents page clipped, o/wise condition vg in dj. 202pp. ISBN 1-85251-048-X.

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