At the Service Quality Frontier: A Handbook for Managers, Consultants, and Other Pioneers

By: LOSARDO, Mary M. &

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At the Service Quality Frontier: A Handbook for Managers, Consultants, and Other Pioneers by LOSARDO, Mary M. & ROSSI, Norma M
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ASQC Quality Press, 1993. Small 4to Paperback. Good condition. Scarce. Out of print. 129pp. ISBN 0-87389-209-7.

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