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DJOF Publishing, 1995. Hardcover. Good condition. No dj. Includes chapters on The History and Development of the Institution of Ombudsman; The Danish Ombudsman: New Zealand's Precedent; The Parliamentary Ombudsman; The Ombudsman and the European Human Rights Institutions; Communicatin with Complainants; Requesting Administrative Review and Complaining to the Parliamentary Ombudsman - A Comparison Between a Legal and a Non-Legal Remedy; The Ombudsman - The Faroe Islands and Greenland etc. 242pp. ISBN 8787318008. 11445 .