Raving fans: a revolutionary approach to customer service

By: Kenneth H Blanchard

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Raving fans: a revolutionary approach to customer service by Kenneth H Blanchard   and Sheldon Bowles
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LAST ITEM HELD MATCHING THIS TITLE STATED:

William Morrow and Company. New York:1993. Hardback with dustjacket. Fine/Very Good Half-cloth cover with white lettering on spine. Very slight scuffing to dustjacket, small burn marks to front and rear endpapers. Previous owner's name label on front endpaper.

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