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Ordering Books on BibliOZ: A step-by-step guide

There are four simple steps to ordering books you have found on BibliOZ.com.

1 - Find your book/s using the PowerSearch form

2. Add the book/s to your online Book Basket to calculate shipping and any applicable tax.

3. Confirm the shipping address and contents of the order

4. Create the order (you will receive an order number) and choose your method of payment.

More details on each step in the ordering process appear below. There are also Help Book icons on each page that give similar information to assist you during the process.

1. Once you have located matches to your search, you can click on the title of the match to bring up more details and a full description for each item. You can click on 'Add to Bookbasket' button if you wish to obtain the shipping costs and any applicable tax. Alternatively you can add items to the Book Basket directly from the search results screen by clicking on the green "Add to Basket" icon. The page will refresh and the count of items and value will be display in the horizontal customer toolbar.

2. When you have finished searching and wish to order your books, click on the "Check Basket" link or the My Basket icon and this will display it. If you are not already logged in then you will be given the option of doing so or otherwise you can register as a new user or choose to place an order without registering.

You can now select items in the Book Basket by clicking on the check box. Use the Recalculate Totals on Selected Items button to show book cost, freight, any applicable tax and total price for any combination of books you choose.

Use the Delete Selected to remove any items from your Basket or the Delete all button will remove everything.

3. When you are ready to order from your Book Basket, ensure they are selected and then click the Order Now button. This will bring up a screen showing your proposed order. From this screen you should double-check the delivery address. It should show your name and mail address for the item. Make sure this is correct as this is what will appear on your mailing label. The address should have a name, an address, a suburb, city or town, state and post code. If you wish to change the delivery address, or use a different one for just that order (eg. to send a gift direct to someone else) then use this screen to do so. If the new address is in a different country then the shipping and tax may be recalculated automatically.

You can also check the estimated delivery time (in business days).

4. Click on Create Order and an order number will now be created and this is displayed on the next screen (you should make a note of it).

Choose the payment methods for your order. An order cannot be submitted on the BibliOZ system until payment is processed. If you are using the National Secure Internet Payment Service then your web browser will need to have the correct settings.

Click here for more information on the web browser settings

Any payment method other that the instant payment via the National Australia Bank Secure Internet Payment Service incurs a manual processing fee that is automatically added to the printed order form (currently AU$2.00).


Index

Introduction to BibliOZ.com The Book Search Wizard

Quick Tips For Successful Searching on BibliOZ

If You Can't Find the Book You Want on BibliOZ.com

Saving Search Criteria for Later Use

Searching for & Ordering Books on BibliOZ

Step-by-Step Guide to Ordering

Web Browser Settings for Online Credit Card Payment?

Experiencing Problems with Online Payment?

Order Tracking

Order Items Advised as Unavailable, Already Sold or Expired

Cancellation of Orders

Returns and Refunds

Shipping

Do I Have to Register to Use BibliOZ?

How to Change Your Registration Details

Problems with logging-in?

Can I use BiblioQuest Discount Vouchers to Buy Books on BibliOZ?

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