Biblioz.com Help

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Searching for & Ordering Books on BibliOZ

SEARCHING

To search for books on BibliOZ.com, the best method is by way of a POWER SEARCH.

On the left hand side of the screen, click on POWER SEARCH or the binoculars Search icon in the horizontal customer toolbar. This will take you to a list of fields to be completed. To get the best results, enter a keyword or two from the TITLE and the AUTHOR in the respective fields. The AUTHORS SURNAME is only required if you have a title. If you wish to do a search of the complete works of an author, the best configuration is SURNAME FIRST and then FIRST NAME. No commas or punctuation. This can limit the search.

If you scroll down the page, there are other fields you can complete. For instance, if you wish only to search for Hardback or Softback books, if you only wish to search within a certain price range, and also if you only wish to locate books in a specific countries.

SEARCH RESULTS

When results to your search request appear, click on the title of the book found and a more detailed description of the book will come up. Be aware that all the books on this site are classified as SECOND HAND BOOKS. While a lot of the books listed on this site are described as new or like new, most are listed by second hand dealers.

Any results you find for your search you can order directly from the website by adding them to your Book Basket (see below).

REGISTERING

To order from the website we invite our customers to register as users as this has some advantages. But it is also possible to order books without registering.

Once you place a book in your bookbasket and click on the ORDER NOW button, the site will automatically prompt you to register or log in (if you are already a registered customer). To register click on the appropriate links and complete the form. At the bottom you will be required to create a USERNAME and PASSWORD for yourself. Please do not use any apostrophes (') in these fields as they are not recognised characters. Once logged in you can then proceed with the order.

To order without registering as a user, click on that option. We will need a contact name and the delivery address for the order but you the amount of personal information required is minimised and you do not need to create a user name and password.

ORDERING

When you have logged in you will be taken back to your bookbasket. You can then complete the ordering procedure.

Once you have created an order number you can choose between 4 different payment options.
You can pay directly via the National Australia Bank site or for a $2.00 processing fee you can call BiblioQuest on 1800 067 877 and we can process your credit card payment. Alternatively you can choose to print off an order form and send it in with a cheque or money order.

NO RESULTS TO YOUR SEARCH

If you have already been to Biblioz and no results appeared for your search, you may submit an online search request by clicking on the link at end of the search results page that says Can't Find the Book You are Looking For...?

You can submit your search details on this page and we will then download it onto our database. When we locate a copy of the book we will send you a quote detailing the cost and description of any book we find.

This search method usually has an $11 search fee involved but if entered via the website it is free.

Index

Introduction to BibliOZ.com The Book Search Wizard

Quick Tips For Successful Searching on BibliOZ

If You Can't Find the Book You Want on BibliOZ.com

Saving Search Criteria for Later Use

Searching for & Ordering Books on BibliOZ

Step-by-Step Guide to Ordering

Web Browser Settings for Online Credit Card Payment?

Experiencing Problems with Online Payment?

Order Tracking

Order Items Advised as Unavailable, Already Sold or Expired