Customer Service

Our customer service team is available to help you by email, phone, fax or post.

Email to customerservice@biblioz.com is regularly checked and we aim to get you a reply as soon as practicable.

On weekdays between the hours of 9.30am and 6.00pm (NSW time or AEST) you can contact us by phone on
Freecall Australia 1800 067 877 or
Freecall New Zealand 0800 771 773 or
International +61 2 4861 7666
should you require assistance or be experiencing a problem with our site.

If you wish to pay for a BibliOZ order by credit card over the phone or by fax we ask that you first create the order online and then select that payment option by printing out the order form. Please note that a manual processing fee applies to phone, fax and postal payments as well as phone searches conducted by our staff (currently that fee is AU$2.00 plus GST if applicable).

BiblioQuest International, the business that operates the BibliOZ.com website, is Australia's (and one of the world's) leading search services for out-of-print books. It was established in 1994. For more information and our complete contact details see the About Us link on the home page.